Faq

Frequently asked questions

Food services and general information

Yes – the University of Toronto employs all members of the Food Services team and is a division of Ancillary Services. Food Services now oversees more than 30 food locations across the St. George campus, including residence dining halls, retail outlets, campus catering and beverage services. Employing over 250 people, Food Services is made up of diverse teams of highly skilled and dedicated food and beverage professionals. We offer a food service career destination with living wages, benefits and vacation, reflected in the long tenure of service that many of our employees choose to work with us.

When you purchase a residence meal plan, your residence dollars are loaded onto your TCard at the beginning of the year. Similarly to a debit account, residence dollars in your meal plan account are deducted when you make your food purchases. You’ll have the freedom to choose the items you’d like to eat from a variety of locations across campus allowing you to be able to fully utilize your plan by deciding how and when to you use your plan as it suits you.

Not sure where you can use your meal plan? Visit the Where to Eat Page and select the “Dining Dollars” filter to view the many locations where your meal plan dollars are accepted.

Supporting the University of Toronto community is an important part of our mission at Food Services. Through on campus events and initiatives, such as the Mac ‘N’ Cheese Smackdown, Oatmeal on the Street, Chilli Chowdown, we are able to give back to those in need. Proceeds from our events are donated to the University of Toronto Student Union Food Bank and other student supported food banks. We are also actively involved with Second Harvest’s Food Rescue initiative.

Since campus is a little bit different this year, we are leveraging our social media channels and other virtual means to run campaigns such as “One Coffee at a Time”, where one non-perishable food item was donated by Food Services for every cup of coffee or tea purchased on campus.

Food Services has been, and always will be committed to sourcing locally. We continue to receive industry recognition and acknowledgement for doing so. Despite challenging times for our Ontario farmers during the COVID-19 pandemic, we continue to purchase significant amounts of locally sourced items.

Yes, there are committees and focus groups available for you to join. For more information, reach out directly to your Residence Life team.

Dining hall information

Yes, masks are mandatory in the dining hall.

As a protective measure for you and others, and as per the University of Toronto and City of Toronto’s health and safety guidelines, you will be required to wear a facial mask or covering in the dining hall. The University has implemented a temporary Policy on Non-Medical Masks and Face Coverings requiring non-medical masks or face coverings to be worn indoors in all common-use spaces on University property. This Policy is consistent with the approach taken in recent Toronto and Mississauga by-laws.

Certain activities and individuals, including individuals with an underlying medical condition that inhibits their ability to wear a mask, are exempt from this policy. Please refer to the draft Guideline for the full list of exemptions.

Yes! As a part of the University of Toronto, we have been, and continue to be, committed to sustainable practices. Our commitment to sustainability includes our Eco2Go program, a reusable food container program, that we have provided free of charge to every student for the 2020/2021 academic year. More information about the Eco2Go program can be found here.

If there is a situation that makes you feel unsafe or uncomfortable, please do not hesitate to contact the appropriate Residence Life Office or email the Manager of Residential Dining.

Retail location information

We do! Food Services has a brand new mobile pre order and payment app which is the most convenient way to order food on the St. George Campus. Our app provides contactless ordering, payment and pick up, for your safety and convenience.

Download on the App Store.

Download on Google Play.

As of right now, the Sid Smith Food Court is the only location available for mobile ordering. More locations will be added soon.

The most up to date information can be found on our Campus Food Locations, Hours and Menus page. This page will be updated as more services and outlets re-open. We also post regular updates on our social media pages (Facebook, Instagram and Twitter), you can follow us @ueatoronto.

If there is a situation that makes you feel unsafe or uncomfortable, please do not hesitate to email us at Food Services .